Great Lakes Student Loans U.S. Department of Education

Great Lakes Educational Loan Services is a Wisconsin-based loan servicer for both federal and private student loans.

 It contracts with more than 6,000 schools and 1,000 lenders — including the U.S. Department of Education — to manage loans for millions of borrowers.

If you already have a federal student loan with Great Lakes, you could see your federal student loans switched from Great Lakes to a different servicer.

It was also previously one of nine companies that contracted with the US Department of Education to manage federal student loans, although its contract was not renewed in 2020.

This means Great Lakes will not service future federal student loans

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Great Lakes does not lend money to borrowers - instead, it handles the day-to-day operations of managing loan payments

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It sends billing statements, processes payments, reports account activity to credit bureaus, keeps track of loan balances and helps borrowers with any questions or issues.

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example, if you need to change your payment plan or apply for a deferment or waiver, you would apply through Great Lakes.

To set up an online account with Great Lakes, you’ll need to provide your Social Security number, date of birth and full name.

Once you set up an account, Great Lakes will need your address, phone number and email address